About PlanetHosted! Reseller WebHosting! Virtually Private Servers Support Center! PlanetHosted Network!
 

Our mission is to provide our customers with the best possible quality of web hosting we can archive. We are here to give you the best prices, least amount of down time and the best possible customer service out of any web hosting company on the web. If you have any questions please feel free to e-mail us at any time and we will be happy to help you to our fullest extent with the answers you need. We hope you will try our services and see the difference professional hosting can make.

Sincerely,
Planet Hosted President

- Where are your servers located?
Our servers are located in Dallas Texas at ThePlanet. For more information on ThePlanet Please visit our Network page.

- What are your Server Specs?
Our Servers are run off of Dual Xeon Processors with HT Technology running at 2.8 GHZ, 2048 MB of Ram, Linux Red Hat Enterprise, 100 MBPS Connection, 99.9% Uptime. For more information on the Data center you can read here.

- What payments do you currently Accept
We accept 2Checkout for credit card payments as well as PayPal. 2Checkout.com, Inc. is an authorized retailer of PlanetHosted.com

- What Control Panel do your packages come with?
All of our packages come with the latest version of Cpanel. The skins to choose from are:

Advanced
Tree
Monsoon
Blue Lagoon
Mail only
X
X2
Mail

-Is it possible to upgrade my account at any time?
Yes, account upgrades and add-ons can be done at any time and with no extra setup charge.

- How long will it take for my account to activate?
All packages are approved within 12-24 hours. After we have approved your account you will receive your welcome e-mail. For VPS and Reseller accounts activation is 12-24 hours after signup depends on the specifc order.

- Do you allow adult content on your servers?
We do not currently allow adult content on our servers. We also do not allow IRC services.

If you have any other questions don't hesitate to e-mail us at sales @ planethosted.com or join us in our forum!